NHTSA Complaint #11384481 — 2011 CHEVROLET IMPALA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11384481
Vehicle	2011 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	December 21, 2020
Date Filed	December 21, 2020
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DRIVING AT ANY SPEED THE CAR SHUTS OFF. IT COMPLETELY LOSES POWER. NO POWER STEERING OR BRAKES. I WAS GOING 60 ON A HIGHWAY AND IT STALLED THANK GOD IT WASN'T RUSH HOUR AND THERE WEREN'T MANY CARS AROUND ME. THIS HAPPENS AT 10MPH 30, 40, 50. NO MATTER HOW FAST OR SLOW YOU ARE GOING THE CAR SHUTS OFF AND LEAVES YOU WITH NO BRAKES OR POWER STEERING. THIS IS A HUGE SAFETY ISSUE AND SHOULD BE A RECALL. IT HAS BEEN DIAGNOSED AS A FAULTY IGNITION SWITCH. I HAVE HAD IT LOOKED AT BY 3 DIFFERENT MECHANICS AND THEY ALL SAY THAT IS WHAT IT IS. NOW I HAVE TO PAY TO GET A NEW IGNITION PUT IN. I HAVE HAD THE CAR 18 MONTHS AND NEW PROBLEMS OCCUR CONSTANTLY WITH IT. CHEVY SHOULD BE PAYING FOR A NEW IGNITION SWITCH TO BE INSTALLED.

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Recent Complaints for the 2011 CHEVROLET IMPALA

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#11563735 — ENGINE — January 5, 2024 — Service stabilitrak warning, followed by reduced engine power, then car starts jerking.

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#11561755 — ENGINE — December 25, 2023 — i own a 2011 chevy impala 4 door that has a very serious engine issue. I was on my way home and suddenly the service ...

#11554752 — ENGINE — November 12, 2023 — This problem has happened for many many years. Made appointments @ Fuccillo Chevy dealer, by then it’s gone off & the...