NHTSA Complaint #11383552 — 2017 HONDA FIT STRUCTURE:BODY

Complaint Details

ODI Number	11383552
Vehicle	2017 HONDA FIT
Component	STRUCTURE:BODY
Date of Incident	October 29, 2020
Date Filed	December 15, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE PAINT IS PEELING OFF THE ROOF OF MY 2017 HONDA FIT. I HAVE READ UP ON THIS ONLINE AND IT SEEMS TO BE A VERY COMMON ISSUE. HONDA HAS ALREADY RECALLED THE OTHER WHITE VERSION OF MY CAR FOR THE SAME ISSUE, AND I GOT A LETTER SAYING NOT TO WORRY THAT DOESN'T APPLY TO ME. I HAVE READ FROM OTHERS EXPERIENCES WARRANTYING THEIR HONDA'S FOR THIS ISSUE THAT IT'S A ONE TIME FIX AND ANY FURTHER ISSUES WITH PAINT ARE 100% COMING OUT OF THE CONSUMERS POCKET. HONDA HAS STATED THAT THEY WILL NOT PROVIDE ME WITH A LOANER CAR OR RENTAL CAR IF I PUT MY CAR IN THE SHOP TO GET THIS 'FIXED'. THEIR RESPONSE IS 'THAT THEY CAN'T CONTROL WHAT THEIR DEALERS PROVIDE'. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER.

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