NHTSA Complaint #11383288 — 2016 VOLVO XC60 SEAT BELTS

Complaint Details

ODI Number	11383288
Vehicle	2016 VOLVO XC60
Component	SEAT BELTS
Date of Incident	August 29, 2020
Date Filed	December 14, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

A LETTER WAS SENT FROM VOLVO CORP ABOUT A SAFETY RECALL ON SEATBELTS IN AUGUST 2020 STATING THAT PARTS WOULD BE AVAILABLE AFTER NOV 2020. I CALLED THE LOCAL DEALER LAST WEEK AND APPARENTLY THEY DO NOT HAVE THE PARTS TO MAKE THE NECESSARY REPAIRS. I AM VERY CONCERNED FOR MY SAFETY WHILE DRIVING THIS VEHICLE. CURRENTLY, THE DRIVERS SIDE SEAT BELT IS DIFFICULT TO OPEN WITH ONE CLICK. IT REQUIRES A FEW PUSHES TO UNLOCK THE SEAT BELT AND THIS IS OUR MAIN CONCERN. I CALLED VOLVO CORP THIS MORNING AND THEY ARE UNAWARE OF ANY TIMELINE OF WHEN THE PARTS WILL BE AVAILABLE. THEY HAVE ALSO MADE AN ERROR IN STATING THE PHONE NUMBER FOR NHTSA IN THEIR LETTER TO THE PUBLIC. THE LETTER STATES 800-327-4236, WHICH IS INCORRECT.

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