NHTSA Complaint #11378060 β 2013 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11378060 |
| Vehicle | 2013 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 92,700 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
IN JANUARYAND FEBRUARY OF 2019 I TOOK MY 2013 FORD ESCAPE TO SONORA FORD IN SONORA,CA BECAUSE IT STARTED STALLING ON ME. IT HAPPENED USUALLY AFTER STARTING THE VEHICLE AND DRIVING 50 TO 100 FEET AND THEN IT WOULD START TO SPUTTER AND DIE. I GOT NO LIGHTS ON THE DASHBOARD NO CHECK ENGINE LIGHT. IT SEEMS TO DO IT EVERY TWO OR THREE STOPS. SONORA FORD CHECKED IT AND SAID THEY WOULD HAVE TO CHECK IT LATER THEY TOLD ME SOMETHING WAS WRONG IN THE MANIFOLD BUT THEY WOULD HAVE TO TERRET DOWN TO FIND OUT. THEY SAID I WHAT IS MISSING A BOLT IN MY MANIFOLD GASKET. THE MANIFOLD GASKET WAS REPLACED BUT AFTER ONE WEEK IT WAS STILL WAS STALLING. I TOOK IT BACK A WEEK LATER AND THE MANAGER OF THE SERVICE DEPARTMENT DROVE IT HOME TO HIS HOUSE WHILE IT WAS HOOKED UP TO SOME MACHINEAND FOUND NOTHING WRONG. THEY TOLD ME THEY DID NOT KNOW WHAT WAS WRONG WITH IT. I TOOK IT HOME AND AFTER A FEW WEEKS THE STALLING SEEMED TO STOP ON ITS OWN UNTIL NOVEMBER 2020 NOW IT'S STALLING AGAIN. I WENT ON THE INTERNET AND LOOKED UP MY CAR AND FOUND THAT THERE'S BEEN TROUBLE FOR YEARS WITH THIS CAR STALLING BUT SONORA FORD DID NOT BOTHER TO TELL ME THIS. THERE HAS BEEN SEVERAL CLOSE CALLS AS I PULL INTO TRAFFIC AND THE CAR STALLED BUT YESTERDAY I HAD MY TWO YOUNGER GRANDCHILDREN IN THE CAR AND IT SEEM TO BE FINE AND I PULLED OUT IN TRAFFIC, AFTER ABOUT 20 YARDS IT STALLED AND THE VEHICLE BEHIND ME HAD TO SLAM ON THEIR BRAKES AND SWERVE TO AVOID REAR ENDING ME. I AM SENDING YOU THIS EMAIL ON A SATURDAY. I HAVE AN APPOINTMENT ON TUESDAY, THE 8TH OF DECEMBER FOR MY 5000 MILE OIL CHANGE AND I PLAN ON TELLING THE DEALERSHIP THAT THEY NEED TO DO SOMETHING ABOUT THIS. CAN YOU GIVE ME ANY ADVICE ABOUT WHAT TO DO TO HAVE THEM HELP ME.THANK YOU
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