NHTSA Complaint #11377563 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT WAS CONCERNED ABOUT A POSSIBLE COOLANT LEAK IN THE VEHICLE HOWEVER, THERE WAS NO PHYSICAL EVIDENCE OF A COOLANT LEAK. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 12V431000 (ENGINE AND ENGINE COOLING). THE CONTACT'S WIFE TOOK THE VEHICLE TO SOUTHGATE LINCOLN, LLC (16800 FORT ST, SOUTHGATE, MI 48195) WHERE THE VEHICLE WAS INSPECTED AND COOLANT WAS ADDED. THE MECHANIC FOUND NO DEFECTS WITH THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.