NHTSA Complaint #11377496 — 2014 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11377496
Vehicle	2014 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	July 17, 2019
Date Filed	December 2, 2020
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE BATTERY FAILED TWICE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE BATTERY WAS TESTED AND THE CONTACT WAS INFORMED THAT THERE WAS NO ISSUES FOUND WITH THE BATTERY. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE AND TURNED OFF THE VEHICLE AND THE BATTERY FAILURE RECURRED. THE CONTACT CALLED AAA AND THE BATTERY WAS REPLACED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.*DT CONSUMER STATED CAR STALLS AT STOP WITHIN THE FIRST 7 MILES EVERY WEEK. EVEN AFTER IT WAS REPAIRED OIL COOLER/OIL FILL TUBE CONSTANTLY LEAKS. CHECK ENGINE LIGHT AND THERMOSTAT COMES ON. *JB

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