NHTSA Complaint #11375450 — 2013 FORD ESCAPE

MY 2013 FORD ESCAPE CONTINUES TO LOSE ENGINE COOLANT. I TOOK MY VEHICLE IN TO GARY SMITH FORD OF FORT WALTON BCH FL AFTER RESEARCHING AND FINDING THE VEHICLE HAD A RECALL 13S12. THIS RECALL WAS COMPLETED ON MY VEHICLE 23-JULY-14 BY AUTONATION FORD OF JACKSONVILLE FL AT THE TIME OF REPAIR THE VEHICLE HAD 42780. I'M NOT THE ORIGINAL OWNER HOWEVER THE RECALL WAS SUPPOSE TO BE THE REMEDY TO FIX THE PROBLEM I'M NOW HAVING. I'M BEING TOLD I HAVE COOLANT LEAKING INTO THE #3 CYLINDER AND WILL REQUIRE A ENGINE REPLACEMENT. NOT TO MENTION A POSSIBLE ENGINE FIRE. I WOULD LIKE TO KNOW WHAT FORD'S FIX FOR THIS IS. I'M SURE CONSUMERS WOULD LIKE TO KNOW THAT THEY ONLY HAVE LIMITED AMOUNT OF MILES ON THEIR ENGINES. MY VEHICLE HAS A 140K MILES AND WELL MAINTAINED ONLY TO FIND OUT IT NO LONGER ANY GOOD BECAUSE OF EITHER A DESIGN FLAW OR JUST A POOR PRODUCT. I'VE GONE FROM TAKING MY CAR IN TO BE SERVICED FOR WHAT SEEMED TO BE SOMETHING MINOR TO NEEDING A COMPLETE MOTOR REPLACEMENT AND FORD MOTOR CO IS AWARE OF THIS PROBLEM. SO AT THIS TIME I HAVE TO MONITOR MY COOLANT LEVELS SO MY VEHICLE DOESN'T OVERHEAT AND PRAY THE VEHICLE DOESN'T CATCH FIRE. HOWEVER IF IT DOES CATCH FIRE I GUESS THAT WILL JUST BE A ISSUE BETWEEN ME AND MY INSURANCE COMPANY. I REALLY DON'T UNDERSTAND HOW FORD MOTOR CO CAN BE ALLOWED TO DO THIS.