NHTSA Complaint #11375366 — 2020 ACURA RDX

TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED THAT WHILE ACCELERATING ABOVE 50 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND WAITED FOR SEVERAL MINUTES BEFORE RESTARTING THE VEHICLE AND, THE VEHICLE OPERATED AS INTENDED. NAPLETON'S PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (877)363-2817) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF AN UNKNOWN TSB RELATED TO THE FAILURE. THE CONTACT WAS INFORMED TO CALL BACK IN JANUARY 2021 FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER RECOMMENDED THAT THE VEHICLE BE DIAGNOSED AND THE RESULTS FORWARDED TO A REPRESENTATIVE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,300.*DT *TR