NHTSA Complaint #11374273 — 2009 VOLKSWAGEN EOS SERVICE BRAKES

Complaint Details

ODI Number	11374273
Vehicle	2009 VOLKSWAGEN EOS
Component	SERVICE BRAKES
Date of Incident	November 12, 2020
Date Filed	November 12, 2020
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE ABS BRAKE INDICATOR LIGHT IS ON AND WHEN I TOOK IT TO A CERTIFIED EURO CAR MECHANIC HE SAID THAT 8 CODES SHOWED UP FOR THIS. HE ALSO SAID THAT THERE WAS A SAFETY RECALL 45F2 ON THIS. WHEN I TOOK MY VEHICLE TO THE VW DEALERSHIP IN PANAMA CITY, FL. THEY WERE EXTREMELY RUDE AND SAID THERE WAS NO RECALL FOR THIS VEHICLE. THEY WOULD NOT TELL ME IF OR WHEN THE RECALL WAS COMPLETE, AND IF IT WAS COMPLETED AND THE SAME THING IS HAPPENING, THEN THERE IS STILL A PROBLEM WITH THE INITIAL RECALL THAT WAS NOT FIXED.

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