NHTSA Complaint #11373036 — 2017 FORD EDGE

THE ENGINE STARTS ROUGH BUT CLEARS AND THE VEHICLE USES SOME RADIATOR FLUID. WE TOOK IT TO HAVE IT CHECKED OUT AND THE DEALER TOLD US WE NEED A NEW ENGINE. FORD HAS A TECHNICAL SERVICE BULLETIN OUT FOR THIS ISSUE BUT BECAUSE WE ARE OVER ON THE MILEAGE THEY WILL NOT COVER ANYTHING. WE NOW HAVE A 3 YEAR OLD VEHICLE THAT IS BASICALLY WORTH NOTHING. I CALLED FORD MOTOR COMPANY AND THEY WILL NOT EVEN ADMIT THAT THEY HAVE A PROBLEM WITH THIS DEFECTIVE ENGINE. THE DEALER TOLD US THAT THE NEW MOTORS HAVE THE DEFECT CORRECTED. I FEEL FORD SHOULD STAND BEHIND A DEFECTIVE ENGINE BUT THEY WON'T UNTIL THE GOVERNMENT TELLS THEM TO.