NHTSA Complaint #11372716 — 2018 KIA SORENTO

2018 KIA SORRENTO - LIGHTS HAVE SHUT OFF FOR APPROXIMATELY 3 SECONDS INTERMITTENTLY DRIVING IN VARIOUS DRIVING CONDITIONS (INTERSTATE/CITY STREET/ETC.). CAN HAPPEN MULTIPLE TIMES DURING A SINGLE TRIP (TWICE YESTERDAY AND FOUR TIMES LAST WEEK ALL WITHIN ONE TRIP). CAN GO DAYS WITHOUT IT HAPPENING WHICH IS FRUSTRATING AS DEALER "NEEDS TO SEE THE ISSUE TO FIX IT". OBSERVING IT IN BOTH NIGHT AND DAY. OBVIOUSLY MORE DANGEROUS DURING NIGHT. I HAVE VIDEOS FROM OTHERS THAT REPLACED THE LIGHT STALK SWITCH WITH SUCCESS. DEALER REFUSES TO DO THIS WHILE CAR IS STILL UNDER WARRANTY AS THEY HAVE NOT BEEN ABLE TO REPRODUCE CONCERN. THEY RECOMMEND THAT I CONTINUE DRIVING AND BRING IT IN "IF IT HAPPENS AGAIN". THEY CHARGE ME 150 DOLLARS EACH TIME I BRING IT IN TO TELL ME "THEY CAN'T REPRODUCE IT". I AM SEEING MULTIPLE PEOPLE ON FORUMS FOR THIS ISSUE. VIDEO FROM ANOTHER CUSTOMER (START AT 56 SECONDS): HTTPS://WWW.YOUTUBE.COM/WATCH?V=TXG9CJ076HA