NHTSA Complaint #11365170 — 2008 BUICK LACROSSE

THE HDM FAILED LEAVING ME WITH ONLY HIGH BEAMS, HAVE BEE TOLD THEY ARE NOT UNDER RECALL. SHAMROCK SERVICE CENTER, SPENT 1 AND 1/2 HRS DIAGNOSING AND FOUND NO RECALL. MANY OTHER MODELS HAVE BEEN RECALLED FOR THIS DANGEROUS PROBLEM. I AM RETIRED AND CANNOT AFFORD THIS REPAIR. WHAT CAN YOU DO FOR ME. WHEN I TURNED ON THE LIGHTS TO GO HOME LAST WEEK, THERE WERE NO LIGHTS BUT HIGH BEAMS. I THOUGHT IT WAS JUST BULBS, SO I TOOK IT TO MY LOCAL REPAIR SHOP. THEY DIAGNOSED THE PROBLEM AND I AM WAITING FOR THE PART TO COME IN. I KNOW THIS WILL BE EXPENSIVE AS I THINK ITS AROUND $100.00 PER HR. IT WAS IN A PARKING LOT WHERE I DISCOVERED IT. HAD TO DRIVE HOME WITH THE HIGH BEAMS.