NHTSA Complaint #11365064 — 2016 FORD MUSTANG

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11365064
Vehicle	2016 FORD MUSTANG
Component	VISIBILITY/WIPER
Date of Incident	October 13, 2020
Date Filed	October 18, 2020
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WHILE I WAS DRIVING I HAD MY DEFROSTER ON, AND I NOTICED THE PASSENGER SIDE STARTED TO FOG UP, BUT NOT THE DRIVER SIDE. WHEN I GOT TO A RED LIGHT, I FELT THE PASSENGER SIDE BLOWING COLD AIR INSTEAD OF HOT AIR WHICH CAUSED ME NOT TO SEE WELL DUE TO HALF THE WINDSHIELD BEING FOGGED UP. AFTER DOING RESEARCH, I FOUND OUT THAT A LOT OF OWNERS WITH 15-17 MUSTANGS HAVE THIS ISSUE AND IT HAS TO DO WITH THE BLEND DOOR ACTUATOR. I REPLACED THAT PART AND INSTALLED IT AND IT WORKED FOR 2 DAYS AND WENT OUT AGAIN. AS IT GETS COLDER I FEAR THIS IS GOING TO CREATE MORE OF A SAFETY HAZARD. I TRULY FEEL THAT THIS SHOULD BE A RECALL BY FORD CONSIDERING THIS IS A SAFETY FUNCTION.

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