NHTSA Complaint #11364746 — 2016 FORD FUSION

MY 2016 FORD FUSION 1.5L ECO BOOST ENGINE WITH 62,000 MILES IS CURRENTLY IN THE SHOP NEEDING A NEW ENGINE. ONE DAY I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN MY CAR STARTS SHAKING WHEN ACCELERATING AND LOSS OF POWER TO THE WHEELS. SINCE I WAS ON A HIGHWAY I TRIED TO GET TO THE NEAREST REPAIR FACILITY, BUT AFTER 3 MILES MY CAR WAS NOT DRIVABLE AS THE CHECK ENGINE LIGHT STARTED FLASHING AND MY CAR HAD NO POWER FROM THE ENGINE. THE REPAIR FACILITY ADVISED I HAVE COOLANT IN MY CYLINDERS DUE TO DESIGNED FLAW FROM FORD, FORD'S FACTORY BULLETIN 19-2139 DATED NOV 21, 2019 ADVISES TO REPLACE ENGINE. SPOKE WITH FORD CUSTOMER RELATIONS REPRESENTATIVE AND SUPERVISOR AND THEY WILL NOT HELP SINCE THE POWER TRAIN WARRANTY IS 2,000 MILES OVER. MY EXTENDED WARRANTY WILL NOT COVER COST OF REPAIR DUE TO FORDS FACTORY BULLETIN REGARDING THIS ISSUE. FORD RECALLED THE 2017 FORD ESCAPES FOR THE SAME ISSUE BUT NOW I AM FACING A $7,000 ENGINE REPLACEMENT OR $14,000 NEGATIVE EQUITY IF I TRADE IN. I NEED HELP