NHTSA Complaint #11362488 — 2018 NISSAN MURANO
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11362488 |
| Vehicle | 2018 NISSAN MURANO |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
ANDROID AUTO SYSTEM RANDOMLY CRASHES OR FREEZES WHEN NAVIGATING WITH GOOGLE MAPS. AS A RESULT WE ARE LEFT SCRAMBLING WHILE DRIVING TO DISCONNECT AND RECONNECT OUR PHONE TO RESET THE SYSTEM, OR TO CHANGE USB PHONE SETTINGS TO PROPERLY RECONNECT THE OUR PHONE TO ANDROID AUTO, CAUSING A DANGEROUS DISTRACTION FROM THE ROAD. SOMETIMES RECONNECTING THE PHONE DOES NOT WORK CAUSING A REPEAT OF THE EFFORT AND CAUSING FURTHER DRIVING DISTRACTION. I HAVE REPEATEDLY ATTEMPTED TO GET THE NISSAN DEALER TO REPAIR THE PROBLEM BUT THEY DENY THERE IS AN ISSUE.
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