NHTSA Complaint #11361460 — 2017 JEEP WRANGLER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11361460 |
| Vehicle | 2017 JEEP WRANGLER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 80,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
A FEW MONTHS AGO, I GOT IN MY CAR AND TURNED THE KEY AND THE CAR WOULD NOT START. ALL LIGHTS CAME ON, BUT NO POWER. LET IT SIT ABOUT 5 MIN, TRIED AGAIN AND IT MAGICALLY STARTED. IT DID THIS 3 OR 4 TIMES IN A FEW DAYS TIME OVER THE SUMMER (2020) AND THEN STOPPED. ON 9/26/20, IT STARTED DOING THIS AGAIN. IT LEFT ME AND MY MOTHER STRANDED FOR 20 MIN AT A TIME DOING THE EXACT THING, BEFORE FINALLY STARTING. I LOOKED UP RECALLS AND ON MY MAKE AND MODEL, THERE IS A RECALL ABOUT A CHIP IN THE KEY FOB NOT CONNECTING WITH A MODULE IN THE JEEP COMPUTER CORRECTLY. CALLED THE DEALERSHIP, THEY SAID SINCE MY SPECIFIC VIN WAS NOT MENTIONED IN THE RECALL, IT WOULD BE $75 FOR THEM TO LOOK AT IT AND IT WOULD BE 4 DAYS BEFORE THEY WOULD GET ME IN. I AM 6 MONTHS PREGNANT AND HIGH RISK WITH GESTATIONAL DIABETES AFTER LOSING 2 BABIES. I AM LIVID THAT I CAN'T GET ANY HELP ON A LEASED VEHICLE SINCE THE MILEAGE IS OUTSIDE OF MY WARRANTY. I HAVE CRIED ALL MORNING TERRIFIED THAT ME, MY DAUGHTER AND UNBORN BABY WILL BE STUCK SOMEWHERE AT A DOCTOR APPT IN A BAD AREA WITH NO TRANSPORTATION.
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