NHTSA Complaint #11360946 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11360946
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	September 20, 2020
Date Filed	September 24, 2020
Mileage	20 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TOOK ESCAPE TO DEALER ON 08/26/20, ALL CHECKED OUT. SOMEONE HAD MARKED COOLANT RESEVOIR ON THE PAPER WORK DONE AT DEALER, WAS WRITTEN IN AND THEN IT WAS CROSSED OFF. FAST FOWARD 3 WEEKS AND DASH READ "TURN OFF ENGINE TOO HOT" TOOK TO DEALER NO OTHER MECHANIC HAS TOUCHED CAR AND THEY STATED THE RESEVOIR HAD LEAKED AND THAT THE ENGINE MOUNT WAS CORRODED. THEY TAKE NO RESPONSIBILITY FOR NOT TAKING ACTION ON A BROKEN RESEVOIR THAT CORRODED ENGINE MOUNT. THIS HAPPENED ON WHILE DRIVING 20 MINUETS ON THE FREEWAY.

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