NHTSA Complaint #11355321 — 2016 HARLEY-DAVIDSON FLTRXS

PURCHASED A MICHELIN COMMANDER 3 FRONT TIRES FOR MY 2016 HARLEY DAVIDSON ROAD GLIDE SPECIAL. RIDING HOME AFTER THE INSTALLATION THERE WAS A BUZZ/VIBRATION IN THE HANDLEBARS FROM 30 MPH TO 40. I CALLED MICHELIN AND THEY SAID TO HAVE THE BALANCE CHECKED AND THE WHEEL BEARINGS CHECKED. BOTH WERE FINE. I PUT 100 MILES ON THE TIRE AND THE PROBLEM CONTINUED. I CALLED MICHELIN BACK AND AGREED TO REPLACE THE TIRE. TIRE WAS ON BACKORDER FOR APPROX 30 DAYS. ONCE IT ARRIVED IT WAS INSTALLED. SAME PROBLEMS AND THE SAME POINTS BEFORE. I CALLED MICHELIN AGAIN AND ALL THEY COULD SAY IS THAT THEY WOULD REPLACE IT AGAIN AND LET THEIR REP KNOW OF THE PROBLEM.