NHTSA Complaint #11354935 — 2017 HONDA PILOT

WHEN MY 2017 HONDA PILOT TOURING ENTERS IDLE STOP MODE, IT HAS BEGUN TO STALL WHEN YOU RELEASE THE BRAKE TO RE-ENGAGE THE ENGINE. THIS HAPPENED FIRST IN A PARKING LOT ON 6/17/20 WHEN LEAVING PARKING AREA TO ENTER MAIN ROAD. VEHICLE SHIFTS INTO NEUTRAL. MUST PUT IT INTO PARK. THEN HIT START BUTTON. THEN PUT VEHICLE BACK INTO DRIVE. TOOK IT TO DEALERSHIP (UNDER WARRANTY) ON 6/23/20. COULD NOT DUPLICATE PROBLEM, BUT IDENTIFIED CODES: P170B-DOG CLUTCH A ABNORMAL OPERATION, U0230-GAUGE LOST COMM W/PTG, U1281-GAUGE LOST COMM W/MICU, U0199-MICU LOST COMM W/MASTER SWITCH, U0180-CLIMATE CONTROL LOST COMM W/MASTER SWITCH. TECHNICIAN NOTED IN REPORT THAT THEY INSPECTED THE FREEZE DATA, TRANS HAD NO INPUT SPEED, SO CODE MUST HAVE SET DURING AN IDLE STOP. THE TECHNICIANS COULD NOT REPLICATE THE PROBLEM, SO THEY RESET THE CODE AND ASKED ME TO BRING THE VEHICLE BACK IN IF IT HAPPENED AGAIN. WHILE DRIVING ON THE FREEWAY ON A BRIDGE CROSSING THE COLUMBIA RIVER ON 6/23/20, THIS HAPPENED AGAIN. I WAS IN STOP-AND-GO TRAFFIC IN THE CENTER LANE OF THE BRIDGE. AFTER ONE OF MANY SHORT IDLE STOPS (ENGINE OFF FOR ABOUT 1 SECOND) I TOOK MY FOOT OFF THE BRAKE AND THE ENGINE STALLED. SAME ISSUE. SHIFTS TO NEUTRAL. MUST PUT IN PARK. HIT START BUTTON (TWICE). ENGINE STARTS. SHIFT BACK INTO DRIVE. TOOK 30-60 SECONDS WHILE TRAFFIC TRIES TO MANEUVER AROUND ME. LUCKY I WAS IN THE MIDDLE OF THE QUEUE (NOT BACK) AS TAKING MY FOOT OFF THE BRAKES WOULD IMPLY TO THE DRIVER BEHIND ME THAT I WILL BE MOVING AGAIN. DEFINITELY A SAFETY HAZARD THAT COULD ULTIMATELY LEAD TO INJURY/DEATH. I RETURNED THE VEHICLE TO THE DEALERSHIP AGAIN. THEY DID NOT FIND ANY CODES THIS TIME. TRIED TO RETURN MY VEHICLE TO ME WITHOUT DOING ANYTHING. I ARGUED PER MY PREVIOUS VISIT THAT THEY HAD RESET THE CODES AND ASKED ME TO RETURN IF THIS RECURRED. AWAITING RESOLUTION.