NHTSA Complaint #11354431 — 2010 SUBARU LEGACY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11354431
Vehicle	2010 SUBARU LEGACY
Component	STRUCTURE:BODY
Date of Incident	September 8, 2020
Date Filed	September 11, 2020
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR A STATE INSPECTION, HE WAS INFORMED THAT THE FRONT SUB-FRAME HAD ROTTED. THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT WAS INFORMED THAT THE FRONT SUB-FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE LOCAL DEALER PATRIOT SUBARU (769 PORTLAND RD, SACO, ME 04072) WAS NOTIFIED AND ADVISED THAT THE REPAIR COST WOULD BE THE VEHICLE OWNER'S RESPONSIBILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A CREDIT TOWARDS ANOTHER VEHICLE. THE FAILURE MILEAGE WAS 90,000.

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