NHTSA Complaint #11354427 — 2018 JEEP COMPASS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11354427
Vehicle	2018 JEEP COMPASS
Component	SUSPENSION
Date of Incident	July 23, 2020
Date Filed	September 11, 2020
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE PASSENGER SIDE STRUT HAS ALREADY BROKEN, THE VEHICLE IS UNDER 20,000 MILES. ALSO THE VEHICLE HAS ALREADY HAD MULTIPLE REPAIRS UNDER WARRANTY FOR FAULTY BACKUP CAMERA AND COMPUTER IN THE CAR. WHEN OPERATING THE VEHICLE, EVEN ON SMOOTHLY PAVED ROADS, THE STRUT RATTLED AND MAKES NOISE. THE CAR HAS NOT EVEN HAD ITS FIRST INSPECTION YET AND THERE IS A POSSIBILITY THAT IT MAY NOT PASS WITH THIS ISSUE. THE STRUT GETS WORSE OVER TIME.

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