NHTSA Complaint #11352544 — 2012 AUDI Q7

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11352544
Vehicle	2012 AUDI Q7
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 1, 2020
Date Filed	September 1, 2020
Mileage	116,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

RECALL 20W9 WAS COMPLETED ABOUT MAY 2018. NO LEAKING OR CRACKS WERE FOUND. BUTYL TAPE WAS PLACED OVER FLANGE TO "PREVENT" FUTURE LEAKS. AUGUST 2020, FUEL FLANGE IS NOW LEAKING. STRONG GASOLINE SMELL FROM OUTSIDE OF VEHICLE. DEALERSHIP SERVICE DEPARTMENT CONFIRMS IT IS LEAKING. REFUSE TO COVER COST OF REPLACEMENT. THE ORIGINAL "RECALLED" PART IS STILL IN VEHICLE. WHY WILL IT NOT BE COVERED NOW BECAUSE THE PART LASTED A FEW YEARS LONGER THAT OTHERS. IT STILL HAS FAILED AND THEIR BAND AID HAS FAILED.

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