NHTSA Complaint #11351507 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11351507
Vehicle	2016 HONDA PILOT
Component	ENGINE
Date of Incident	June 15, 2020
Date Filed	August 27, 2020
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

BEGINNING IN SEPTEMBER OF 2019, THE PILOT HAS COMPLETELY SHUT OFF AT LEAST 8 TIMES WHEN THE AUTO START/STOP FEATURE IS ON. WHAT SHOULD HAPPEN IS THE ENGINE AUTO SHUTS OFF BUT THE ELECTRICAL SYSTEM AND ALL OTHER SYSTEMS STAY ACTIVE. WHAT IS HAPPENING IS THE ENTIRE SYSTEM HAS SHUT DOWN AND WE NEED TO RESTART THE PILOT. IT TYPICALLY HAPPENS AT A STOP LIGHT BUT THE LAST TIME IT HAPPENED WHEN MY WIFE WAS TURNING LEFT OUT OF STOP LIGHT AND THERE WAS ONCOMING TRAFFIC. WE HAVE TAKEN IT TO OUR LOCAL HONDA DEALER AND THEY HAVE NO IDEA WHAT IS WRONG. OTHER IN THE HONDA PILOTEERS AUTO FORUM HAVE ALSO HAD THE SAME ISSUE BASED ON MY RESEARCH.

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