NHTSA Complaint #11351310 — 2003 LAND ROVER DISCOVERY SUSPENSION

Complaint Details

ODI Number	11351310
Vehicle	2003 LAND ROVER DISCOVERY
Component	SUSPENSION
Date of Incident	December 2, 2019
Date Filed	August 26, 2020
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

TL* THE CONTACT OWNS A 2003 LAND ROVER N/A. THE CONTACT STATED THAT HE BOUGHT FOUR TIRES THAT TURNED OUT TO BE MANUFACTURER DEFECTS. THE TIRES WERE FEDERAL TIRES, TIRE SIZE 255/45/R20, AND NO DOT GIVEN. THE TIRES WERE PROVIDING SUCH A ROUGH AND BOUNCY RIDE THAT TWO SHOCK ABSORBERS WERE BUSTED IN THE FRONT AND BACK OF THE VEHICLE. THE CONTACT REMOVED THE TIRES AND TOOK THEM TO AN UNKNOWN TIRE DEALER. THE DEALER ATTEMPTED TO REBALANCE THE TIRES THEN INFORMED THE CONTACT THAT TWO OF THE FOUR TIRES WERE OUT OF ROUND. THE DEALER SAID THE CONTACT WOULD HAVE TO SPEAK TO THE TIRE MANUFACTURER TO GET THE TIRES REPLACED. THE MANUFACTURER HAD NOT RETURNED A CALL TO THE CONTACT IN OVER EIGHT MONTHS. THE CONTACT NO LONGER OWNS THE VEHICLE. THE FAILURE MILEAGE ON THE VEHICLE WAS 109,000. THE VIN WAS NOT AVAILABLE. *BF *AS

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