NHTSA Complaint #11351184 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11351184
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	August 13, 2020
Date Filed	August 25, 2020
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I BOUGHT MY CAR IN NOVEMBER OF 2018, ALMOST IMMEDIATELY MY LOW COOLANT LIGHT WAS COMING ON OFTEN, I TOOK IT TO A MECHANIC AND THEY FOUND NO LEAKS SO I JUST CONTINUED TO ADD COOLANT WHEN IT CAME ON ABOUT EVERY 2 MONTHS. I WAS DRIVING FROM COLORADO TO OKLAHOMA ON MAY 26TH 2020 AND MY CHECK ENGINE LIGHT CAME ON I IMMEDIATELY TOOK IT TO A CERTIFIED FORD MECHANIC AND WAS TOLD I NEEDED A NEW TURBO CHARGER $2800. DRIVING FROM OKLAHOMA TO COLORADO ON JUNE 5TH 2020.MY CAR OVERHEATED, ONCE AGAIN I TOOK IT TO A FORD CERTIFIED MECHANIC AND WAS TOLD IT NEEDED A NEW THERMOSTAT AND 2 OTHER SENSORS, $1300. ON AUGUST 13TH MY CAR STARTED MAKING A LOUD GRINDING SOUND AS I WAS DRIVING ON THE HIGHWAY I DROVE 2HRS TO THE CLOSES FORD DEALERSHIP AND WAS TOLD I NEED A NEW ENGINE TO THE TUNE OF $8000. THIS VEHICLE IS WORTHLESS AND I AM SO FRUSTRATED WITH THIS WHOLE SITUATION. ONLY 109000 MILES

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