NHTSA Complaint #11351035 — 2020 ACURA RDX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11351035 |
| Vehicle | 2020 ACURA RDX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I WANTED TO LET YOU KNOW A FRIGHTENING EXPERIENCE WE HAD WITH THE ACURA RDX ON AUGUST 16TH. MY FAMILY, INCLUDING MY 2 CHILDREN & DOG, WERE DRIVING HOME ON THE EXPRESSWAY IN THE HOV LINE. MY HUSBAND WAS DRIVING THE RDX WE JUST LEASED NOT EVEN A MONTH AGO. HE HAD THE CAR IN CRUISE CONTROL DOING 60 MPH. THE CAR SUDDENLY LOST ACCELERATION AND DESPITE MY HUSBAND TRYING TO HIT THE GAS, THE CAR WOULD NOT GO AND EVENTUALLY LOST POWER AND CAME TO A DEAD STOP IN THE HOV LANE. HE JUST MISSED GETTING HIT BY THE CAR BEHIND HIM. YOU CAN IMAGINE HOW CATASTROPHIC THIS COULD HAVE TURNED OUT. THE MALFUNCTION INDICATOR LIGHT CAME ON. HE TURNED THE CAR OFF AND LET IT COOL AS IT SAID TO IN THE MANUAL. EVENTUALLY AFTER BEING TURNED OFF FOR APPROXIMATELY 5 - 7 MINUTES, HE TURNED THE CAR BACK ON AND IT STARTED. HE DROVE HOME, BUT CLEARLY WE WERE BEYOND SHAKEN.
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