NHTSA Complaint #11350049 — 2018 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11350049
Vehicle	2018 JEEP COMPASS
Component	ENGINE
Date of Incident	November 8, 2019
Date Filed	August 18, 2020
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

I BOUGHT A 2018 JEEP COMPASS IN 2019 IT HAD ABOUT 10 THOUSAND MILES ON IT. 4 MONTHS LATER I'M HEADING TO WORK AND CAR STALLS OUT. I STARTED BACK UP AND MADE IT TO MY LOCAL GARAGE THEY CHECKED THE OIL AND THERE WAS NOT A DROP OF OIL IN IT. THEY SAID IT WAS THERE FAULT THEY NEVER PUT OIL IN WHEN I PURCHASED. 4 MONTHS LATER COMPLETELY OUT OF OIL AGAIN. AND HERE WE ARE TODAY 2 MONTHS AFTER THE LAST SERVICE CALL MY IS GOING THREW ALMOST AN ENTIRE TANK OF OIL EVERY 2 MONTHS. AND MY LOCAL DEALERSHIP WHERE I PURCHASED THE CAR KEEPS MAKING ME DO OIL CONSUMPTION TEST...AND MY CAR HAS COMPLETELY RAN OUT OF OIL 3 TIMES AND I HAVE HAD 2000 MILES MORE TO GO BEFORE I NEEDED AN OIL CHANGE. I ACTUALLY RUN OUT OF OIL IN MY WAY BEFORE I NEED AN OIL CHANGE. I HAVE COMPLAINED TO THE JEEP CORPORATION SEVERAL TIMES IN THE LAST YEAR AND THEY WILL DO NOTHING TO FIX.

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