NHTSA Complaint #11348972 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11348972
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	August 8, 2020
Date Filed	August 13, 2020
Mileage	89,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO JERK AND VIBRATE WHILE THE SPEED REDUCED INDEPENDENTLY. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS DESIGNED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PLANTATION FORD LOCATED AT 707 N. STATE RD 7, PLANTATION, FL 33317, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 89,800.

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