NHTSA Complaint #11344047 — 2016 TESLA MODEL X

THE TOUCHSCREEN BECOME LESS RESPONSIVE THE PAST FEW MONTHS, THE POWER-UP TIME BECOMES LONGER, THE SCREEN WOULD FREEZE AND WOULD HAVE TO BE REBOOTED, AND ON JULY 24TH THE MCU UNIT IS A TOTAL FAILURE. I COULDN'T EVEN DRIVE THE CAR UNTIL TESLA MOBILE SERVICE COMES OUT TO CYCLE THE POWER OF 24V. THE COST IS $85 OF DIAGNOSTICS FEE BUT HE COULDN'T FIND ANYTHING BESIDES THAT IT IS NOT RESPONSIVE. AFTER THAT I HAVE TO RESCHEDULE ANOTHER VISITS WHICH IS NOT AVAILABLE UNTIL AUG 12TH. I CAN DRIVE NOW WITH BLACK MCU BUT I CAN'T CONTROL BLINKERS. MY BLINKERS ARE ALWAYS OFF. VERY UNSAFE. THIS CAR HAS ONLY 55K MILES. IT IS RIGHT AFTER THE WARRANTY EXPIRES. THE MOBILE SERVICE AND PHONE CALL WITH SERVICE SHOP IN RENO LOCATION BOTH SUGGEST ME TO REPLACE TO A NEW MCU AND SINCE IT IS OUT OF POCKET IT MAKES SENSE TO DO A MCU UPGRADE INSTEAD. TOTAL WITH PART $2500 IT WOULD BE AROUND $3000.