NHTSA Complaint #11343584 — 2017 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11343584 |
| Vehicle | 2017 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 67,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I BOUGHT MY 2017 FORD EDGE LESS THAN A YEAR AND HALF AGO AND THE FIRST YEAR WAS RUNNING FINE BUT THEN IT GAVE SOME BATTERY ISSUES FOR NO REASON THEN I HAD TO REPLACED IT. THAT WAS MY FIRST ISSUE WITH IT, A YEAR LATER IM DEALING WITH SOME OVERHEATING PROBLEMS WHICH I TOOK IT TO THE MECHANIC AND THE DIAGNOSIS WAS THERE IS COOLANT IN THE ENGINE WITH NO LEAKING OR WHATSOEVER, APPARENTLY THE COOLANT WAS EVAPORATING INTO THE ENGINE. NOW, FORD WONT DO ANYTHING BECAUSE IM PASSED 7K MILES FROM MY WARRANTY EXPIRATION. I HOPE I'LL GET SOME HELP BECAUSE I DONT EVEN HAVE 2 YEARS WITH THIS VEHICLE AND NOW IS ALL DAMAGE FOR NO REASON. TTHE OVERHEATING ISSUES STARTED A MONTH AGO SO I DIDNT WAIT LONG TO TAKE IT TO THE MECHANIC TO CHECK IT OUT. AT THIS POINT MY SUV STILL RUNS BUT I PREFER TO NOT DRIVE IT ANYMORE BECAUSE IT COULD CAUSE MORE DAMAGE TO IT, SO I DONT HAVE A CAR TO GET TO WORK. I'VE BEEN LOOKING FOR INFORMATION ABOUT WHAT TYPE OF ENGINE IS IT OR IF THIS HAS JUST HAPPENED TO ME AND I FOUND OUT THAT THERE IS A RECALLOF THIS MAKE AND MODEL. I REALLY HOPE I GET SOME HELP SINCE REPLACING THE WHOLE ENGINE IS VERY EXPENSIVE AND I CANT AFFORD IT. THEN AGAIN I PURCHASED THIS VEHICLE ON OCTOBER, 2018 AND LESS THAN 2 YEARS THE ENGINE IS DAMAGED COME ON PEOPLE HOW COULD IT BE POSSIBLE IF IS NOT A FABRIC DEFECT OR SOMETHING BECAUSE THERE IS STILL LOW MILLAGE IN MY SUV IS ONLY 67K AND I DONT DRIVE IT VERY FAR. BY THE WAY WHEN IT HAPPENED I WAS COMING BACK HOME FROM WORK SO YEAH IT WAS IN MOTION BUT IT OVER HEATED WHEN I WAS LESS THAN 3 MINUTES AWAY FROM HOME BUT I STOPPED ANYWAYS TO COOLED IT DOWN, ONCE I WAS HOME I PUT COOLANT AND THE NEXT DAY I TOOK IT TO THE MECHANIC.
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