NHTSA Complaint #11343223 — 2013 LINCOLN MKT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11343223
Vehicle	2013 LINCOLN MKT
Component	ELECTRICAL SYSTEM
Date of Incident	February 5, 2020
Date Filed	August 4, 2020
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

COVER SECURING ENGINE START/STOP BUTTON POPPED OFF AND START/STOP BUTTON WAS PULLED INTO THE DASH.. CAN REACH BUTTON ONLY BY FISHING AROUND IN DASH THROUGH ACCESS OPENING. SECURED BUTTON SOMEWHAT WITH BUNGEE CORD BUT BUTTON STILL INCH OR MORE IN DASH. OBVIOUSLY INSTALLED UNDER EXCESSIVE TENSION. NOTIFIED LINCOLN BUT ADVISED IT WAS NOT AN ASSEMBLY ISSUE. DEALER ESTIMATE TO REPAIR - $645. VEHICLE HAS NOT NOT BEEN IN AN ACCIDENT AND START/STOP BUTTON HAS HAD ONLY NORMAL WEAR. VEHICLE MILEAGE 68,000. BELIEVE THIS IS MAJOR SAFETY ISSUE WHICH LINCOLN SHOULD REPAIR.

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