NHTSA Complaint #11342819 — 2014 DODGE JOURNEY

DESPITE A BRAND NEW BATTERY AND GOOD ALTERNATOR, THE BATTERY KEEPS DRAINING OVER NIGHT OR DURING THE DAY, LEAVING ME STRANDED AT LEAST 10 TIMES SINCE FEBRUARY 2020. ISSUE HAS OCCURRED IN MULTIPLE SETTINGS, INCLUDING AT WORK IN A PARKING GARAGE, IN RETAIL PARKING LOTS, AND AT HOME IN MY DRIVEWAY. I REPLACED THE BATTERY AS WELL AS A FAULTY CONNECTOR, AS WELL AS HAD THE ALTERNATOR ASSESSED BY MY MECHANIC. YET SOMETHING IS DRAINING MY BRAND NEW BATTERY NO MATTER HOW FREQUENTLY THE CAR IS DRIVEN. IT HAS ONLY 70,000ISH MILES ON IT AND HAS BEEN MAINTAINED REGULARLY. SINCE THIS IS A PUSH BUTTON IGNITION WHICH CONTROLS OTHER VEHICLE SYSTEMS AS WELL, IF THE ELECTRICAL SYSTEM DOESN'T RECOGNIZE THE FOB OR IT'S PROXIMITY, THEN DOOR LOCKS ALSO AREN'T RECOGNIZED OR FUNCTIONAL. DURING ONE CALL TO/VISIT FROM AAA, THE CAR STARTED WHEN JUMP STARTED. THE AAA REP OPTED TO LET IT RUN ON THE CHARGER FOR A FEW MINUTES. THE CAR DIED WHILE CONNECTED TO THE CHARGER. THIS WAS AFTER A BRAND NEW BATTERY WAS INSTALLED.