NHTSA Complaint #11342603 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11342603
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	July 30, 2020
Date Filed	July 31, 2020
Mileage	14,563 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I PURCHASED A 2014 FORD ESCAPE SE 2L ECOBOOST. THE CAR STARTED TO OVERHEAT WHILE DRIVING AND IS LOSING COOLANT. THE VEHICLE WAS PRESSURE TESTED AND THERE ARE NO LEAKS. I TOOK THE CAR TO A FORD DEALERSHIP IN 2020 WITH LESS THAN 15,000 MILES ON THE ENGINE AND WAS TOLD THAT THE ENGINE NEEDS TO BE REPLACED WITH A REBUILT ENGINE FOR MORE THAN $9,000.00. AN ENTIRE ENGINE SHOULD NOT NEED TO BE REPLACED ON A VEHICLE WITH LESS THAN 15,000 MILES. THIS IS CLEARLY A FAULTY/DEFECTIVE ENGINE.

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