NHTSA Complaint #11342341 — 2017 ACURA TLX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11342341
Vehicle 2017 ACURA TLX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

ON THE INTERSTATE GOING 75 MPH, CARS THROWS ITSELF INTO NEUTRAL AND COMPLETELY LOSES POWER. WARNING LIGHTS COME ON SAYING THERE IS A PROBLEM WITH THE TRANSMISSION, ELECTRIC BRAKE, AND EMISSION SYSTEM. CAR COAST TO THE SIDE OF THE ROAD AND IS COMPLETELY DEAD, BUT DASHBOARD LIGHTS ARE ON. CAR IS LOCKED IN NEUTRAL AND CANNOT BE SHIFTED. SAT WAITING FOR A TOW FOR 30 MINUTES, CARS CAN NOW BE TURNED OFF, THEN RESTARTED AND SUDDENLY IT CAN BE DRIVEN AGAIN. VERY DANGEROUS AND I WAS NOT HAPPY WITH DEALERS EXPLANATION AS TO WHAT CAUSED PROBLEM. FIRST THEY SAID IT FUEL PUMP, THEN A SOFTWARE ISSUE. SINCE I BROUGHT IT TO DEALER, TRANSMISSION NOW DOES NOT SEEM TO SHIFT PROPERLY, ITS VERY JERKY. THE CAR IS VERY DANGEROUS TO TAKE ON THE INTERSTATE. THIS ALL HAPPENED WHEN IT WAS 90 DEGREES OUTSIDE, A VERY HOT DAY.

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