NHTSA Complaint #11341720 — 2020 BMW X3

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11341720
Vehicle 2020 BMW X3
Component STEERING
Date of Incident
Date Filed
Mileage 35 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TL* THE CONTACT OWNS A 2020 BMW X3. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN HE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED HE CONTINUED DRIVING THE VEHICLE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO BMW OF RAMSEY LOCATED AT 985 NJ-17, RAMSEY, NJ 07446, (844) 743-8279, HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE PERSISTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBERS: 20V355000 (STEERING) AND 19V738000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 35.

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