NHTSA Complaint #11341649 — 2017 FORD TRANSIT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11341649
Vehicle	2017 FORD TRANSIT
Component	POWER TRAIN
Date of Incident	October 5, 2019
Date Filed	July 27, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). THE CONTACT CALLED WYNNE FORD LOCATED AT 1020 W MERCURY BLVD, HAMPTON, VA 23666, AND WAS INFORMED THAT AS PER THE RECALL REMEDY, THE MANUFACTURER WOULD REPLACE THE FLEXIBLE COUPLING EVERY 40,000 MILES UNTIL THE FINAL REMEDY WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED SINCE THE MILEAGE ON THE VEHICLE WAS 24,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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