NHTSA Complaint #11341242 — 2020 JAYCO ALANTE STEERING

Complaint Details

ODI Number	11341242
Vehicle	2020 JAYCO ALANTE
Component	STEERING
Date of Incident	June 2, 2020
Date Filed	July 24, 2020
Mileage	852 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

AFTER DELIVERY OF THE NEW VEHICLE IS WAS DETERMINED THAT THE VEHICLE PULLS TO THE RIGHT AND WAS HARD TO STEER. TOE AND CASTER ALIGNMENT WERE FOUND OUT OF SPECIFICATION AND THE STEERING WHEEL ALIGNMENT WAS TWO SPLINES OFF. NEITHER FORD OR JAYCO WILL HONOR A WARRANTY CLAIM. FORD SAYS THEIR CHASSIS WARRANTY DOES NOT APPLY AFTER A MOTORHOME IS INSTALLED BY JAYCO AND JAYCO DOES NOT WARRANTY THE FORD CHASSIS

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