NHTSA Complaint #11340437 — 2017 FORD FUSION

MY 2017 FORD FUSION SE IS EXPERIENCING A P0301 ENGINE CODE ALONG WITH MAJOR COOLANT LOSS. THE ERROR CODE RELATES TO AN ENGINE MISFIRE IN CYLINDER 1. THERE IS ALSO WHITE SMOKE COMING FROM THE EXHAUST. THE CAR WAS PURCHASED IN MARCH OF 2018 AND HAS 69,000 MILE ON IT. UPON STARTING THE CAR IDLES VERY ROUGH FOR ABOUT 10 SECONDS AND THEN SMOOTHS OUT. THE GAS MILEAGE HAS BEEN VERY POOR AND I HAVE BEEN GETTING HIGH ENGINE TEMP ALERTS AS WELL. I TOOK THE CAR TO BRANFORD FORD IN BRANFORD CT. THEY DIAGNOSED THE ISSUE AND TOLD ME THERE IS COOLANT LEAKING INTO CYLINDER NUMBER 1 AND THE ONLY WAY TO CORRECT THE ISSUE IS TO REPLACE THE ENGINE. MY CAR IS OUT OF WARRANTY AND THE COST TO REPLACE IS $5700.00!! THIS A 2 1/2 YEAR OLD CAR THAT NEEDS AND ENGINE REPLACEMENT?!? I DID A TON OF RESEARCH ON THIS ISSUE AND FOUND THAT THERE ARE OTHER PROBLEMS JUST LIKE THIS, SOME IN WARRANTY AND SOME NOT. FORD DID HAVE A RECALL ON THE 1.5 LITER ENGINE FOR THE EXACT SAME ISSUE. APPARENTLY THERE IS NO CURRENT RECALL OR WARRANTY EXTENSION FOR THIS PROBLEM, SO BASICALLY I AM BEING TOLD I AM STUCK WITH THE BILL. I AM LOOKING FOR ASSISTANCE FROM FORD TO REPLACE THIS ENGINE AT NO COST TO ME AS THIS IS A KNOWN ISSUE AMONG THE CONSUMERS BUT THERE HASN'T BEEN "ENOUGH" DOCUMENTATION TO WARRANT ACTION BY THE MANUFACTURER. THANK YOU , [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC