NHTSA Complaint #11340227 — 2015 TESLA MODEL S

THE MEDIA CONTROL UNIT HAS GONE OUT ON MY 2015 TESLA, WHICH HAS LED TO THE CAR NOT BEING ABLE TO BE RECHARGED (REFUELED), THE AC BEING UNSUSABLE, AND CAR UNABLE TO BE LOCKED AMONG OTHER ISSUES. WITH TESLAS, THE MEDIA CONTROL UNIT (MCU) IS THE POWERHOUSE OF THE VEHICLE, CONTAINING ALL OF THE SAFETY, A/C, AND DRIVING CONTROLS. WITH THIS BEING OUT OF COMMISION, THERE IS NO TELLING WHAT FEATURES ARE USABLE OR NOT. THIS LEADS ME TO WORRY ABOUT WHETHER THE AIRBAGS WILL DEPLOY, WHETHER THE CAR WILL STOP RANDOMLY ON THE FREEWAY, OR THE CAR NOT BEING REFUELED. IN FACT, SINCE THIS MCU HAS GONE OUT, THE CAR HAS NOT BEEN ABLE TO BE REFUELLED DUE TO THE MCU NOT ALLOWING CHAGE TO REENTER THE CAR. THIS HAS LEAD THE CAR TO BE UNUSABLE AND UNRESPONSIVE. THIS FIRST OCCURRED FOR ME WHILE DIVING ON A CITY STREET, WITH NOTHING UNUSUAL BEING NOTED AT THE TIME. THE CAR WAS RESPONSIVE, DRIVING NORMALLY, AND COMPLETELY USABLE AND OUT OF NO WHERE THE VEHICLES MCU WENT BLACK AND THE DRIVING FEATURES WERE HANDICAPED. THE CAR WAS STILL ABLE TO DRIVE, HOWEVER, A/C COMPONENTS AND UNKNOWN ELECTRICAL FEATURES (SUCH AS AIRBAGS, SEAT BELTS, ABS) MAY HAVE BEEN COMPROMISED.