NHTSA Complaint #11339919 — 2019 NEWMAR MOUNTAIN AIRE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11339919
Vehicle 2019 NEWMAR MOUNTAIN AIRE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

ON JUNE 4TH AT 11:16 AM, TRAVELING WEST BOUND ON I-40 AT 70 MPH MY BRAKES WERE SLAMMED ON MOMENTARILY AND ABILITY TO ACCELERATE WAS CANCELLED FOR A FEW SECONDS. THERE WAS NOTHING IN FRONT OF ME EXCEPT FOR THE OVER PASS FOR PETRIFIED FOREST NP. BIG RIG TRUCKER WAS JUST BEGINNING TO CHANGE LANES AND PASS ME WHEN THIS HAPPENED. TRUCKER WAS CHALLENGED IN HIS EFFORTS TO AVOID REAR ENDING ME AND HE WAS OBVIOUSLY FURIOUS WITH ME AS HE PASSED ME. THIS WAS THE 5TH TIME THE COACH HAS FALSE ALARMED IN ABOUT 7,000 MILES. ZF WABCO, ON GUARD CMS IS THE REASON FOR THIS NEAR MISS AND THEY ARE NOW TELLING ME THE SYSTEM IS OPERATING AS EXPECTED. DURING A CONF. CALL THEY CLAIM THEY CAN'T BE RESPONSIBLE FOR TRAFFIC BEHIND ME. CMS HAS BEEN CHECKED BY MASSEY DIESEL, NEWMAR MFG, AND SPARTAN MOTORS. SPARTAN CONFIRMED THE RADAR HEAD WAS PROPERLY ALIGNED AND SECURE AND UPLOADED THE MOST RECENT SOFTWARE. SYSTEM IS STILL MALFUNCTIONING. I KNOW THERE ARE AT LEAST 6 OTHER COACH OWNERS HAVING THE SAME MALFUNCTION. THESE EVENTS ARE TERRIFYING.

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