NHTSA Complaint #11339567 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11339567
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	July 11, 2020
Date Filed	July 15, 2020
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

MEDIA CONTROL UNIT SCREEN WENT BLANK WHILE VEHICLE WAS IN MOTION. VEHICLE STILL DRIVES, BUT DRIVER IS UNABLE TO USE NAVIGATION OR MEDIA FUNCTIONS. NO TURN SIGNAL FEEDBACK. NO BACKUP CAMERA. WORSE, UNABLE TO CONTROL AC THAT WAS RUNNING AT THE TIME OF INCIDENT. AIR CONDITIONING STILL RUNS AFTER VEHICLE SUPPOSED TO BE STOPPED, DRAINING BATTERY. VEHICLE HAD TO BE PARKED FOR 48HRS + WITH AC RUNNING CONSTANTLY UNTIL BROUGHT TO DEALERSHIP. SERVICE WANTS $1700 FOR A REPLACEMENT, OR $2250 FOR AN "UPGRADE".

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