NHTSA Complaint #11339513 — 2011 INFINITI G37

DASHBOARD MATERIAL APPEARS AS IF IT IS MELTING, OOZING OUT VERY STICKY UNKNOWN SUBSTANCE (TOXIC?) THAT CREATES VERY SHINY SURFACE. FOR A CAR OF ITS AGE, STILL HAS THAT NEW SMELL AS IF FROM OUT GASSING. THE SHINY SURFACE REFLECTS LIGHT TO THE WINDSHIELD OBSCURING A CLEAR VIEW THROUGH IT, BLOCKING ABILITY TO SEE OBJECTS, ESPECIALLY UNDER CERTAIN CONDITIONS OF LIGHT SOURCE AND BACKGROUND. THERE HAVE BEEN SIMILAR COMPLAINTS BY MANY. THERE IS SETTLED CLASS ACTION SUIT FOR NISSAN'S ALTIMA MODEL, APPLICABLE ONLY IN FLORIDA. BUT THE PROBLEM IS NOT UNIQUE TO THIS MODEL OR LOCATION. IT IS HOT AND HUMID ALSO HERE IN THE DALLAS AREA. APPEARS NOT JUST RESULT OF SENSITIVITY TO UV, BUT HEAT AND HUMIDITY. THIS VEHICLE SPENDS MOST ALL ITS TIME IN A GARAGE ENVIRONMENT (NO HVAC) WITH FEW MILES. OTHERS HAVE ALSO MADE THIS POINT. THE STAGE IT IS IN NOW IS THAT IT REABSORBS THE STICKY MATERIAL AS TEMPERATURE DROPS BELOW ABOUT 88DEG F. THEREFORE I CURRENTLY DO NOT HAVE PICTURE. HOPE I WILL HAVE ABILITY TO ADD TO THIS REPORT LATER WITH A PICTURE. I REALIZE DEGRADATION WILL CONTINUE AT ELEVATED TEMPERATURES, SO CURRENTLY I AM TRYING TO KEEP GARAGE COOLER BY VENTILATING TO AVOID CONDITION FROM RETURNING. DEALERSHIP AVOIDS COMPLAINT BY SAYING WILL RETURN CALL, BUT NEVER DOES.