NHTSA Complaint #11338892 — 2013 MAZDA CX-9

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11338892
Vehicle	2013 MAZDA CX-9
Component	POWER TRAIN
Date of Incident	July 3, 2020
Date Filed	July 12, 2020
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I BOUGHT MY CX-9 NEW IN 2013, CAR NOW HAS 102,000 MILES. CAR STARTED TO SHUTTER WHEN GETTING OFF THE EXIT FROM A MAJOR HIGHWAY. THE PROBLEM WAS DISCOVERED WITH THE POWER TRANSFER UNIT. PICTURE INDICATES HEAVY SPLINE WEAR AND CORROSION. TRANSMISSION SPLINE ALSO HAS CORROSION AND WEAR. THIS WAS A VERY DANGEROUS SITUATION. THERE'S NO MAINTENANCE REQUIRED BY MAZDA FOR THE PTU OR THE TRANSMISSION. MAZDA SHOULD ISSUE A RECALL ON BOTH THE PTU AND THE TRANSMISSION. THIS IS A KNOWN ISSUE WITH MAZDA AND DISCUSSED ON MANY INTERNET FORUMS.

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