NHTSA Complaint #11338725 — 2017 FORD EDGE

A YEAR AGO MY CHECK ENGINE LIGHT CAME ON AND THE CAR FELT LIKE IT WAS MISFIRING WHEN I PUSHED THE GAS SO I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THERE WAS COOLANT LEAKING INTO THE ENGINE. THEY FIXED THE HEAD GASKET AND REPLACED THE CYLINDERS AND IT RAN OKAY FOR A WHILE. FAST FORWARD TO LAST WEEK AND I WAS DRIVING DOWN A MAJOR HIGHWAY WITH MY FIVE YEAR OLD AND MY DOG IN THE CAR ON OUR WAY TO VACATION AND AN ERROR LIGHT CAME ON SAYING IT WAS A COOLANT EMERGENCY; AT THE SAME TIME THE CHECK ENGINE CAME ON IMMEDIATELY. SUDDENLY THE CAR BASICALLY WENT DEAD WHILE IN MOTION GOING 75 MILES PER HOUR. I HAD TO STEER IT OFF OF THE HIGHWAY AND TURN IT OFF; LEAVING US STRANDED ON THE SIDE OF THE HIGHWAY FOR 4 HOURS. I HAD TO HAVE IT TOWED TO THE NEAREST DEALERSHIP AND THEY SAID THAT THERE IS COOLANT LEAKING INTO THE ENGINE AND THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED BECAUSE APPARENTLY AFTER I HAD MY CAR WORKED ON THE FIRST TIME THERE WAS A TSB 19-2346 SAYING IF THIS PROBLEM OCCURS THEN THE ENGINE NEEDS TO BE REPLACED. THE CAR IS 3 YEARS OLD AND HAS HAD MAJOR ENGINE FAILURE TWICE IN ONE YEAR- LEAVING MY FAMILY AND I IN A VERY DANGEROUS SITUATION. THIS NEEDS TO BE RECALLED. THE MECHANIC AT THE DEALERSHIP SAID THIS IS A COMMON PROBLEM ON THE ECOBOOST 2.0 ENGINE. A COMMON PROBLEM?!?! NOW I HAVE TO PAY $7000 FOR A NEW ENGINE, $600 FOR A TOW ACROSS THREE STATES $100 IN UBER FOR PICKING US UP AND HOTEL FEES LEAVING US STRANDED.