NHTSA Complaint #11338580 — 2017 MINI CLUBMAN

PROBLEM 1. A BUG IS INSIDE OF TAIL LAMP (RIGHT) 2. A LOT OF DEAD BUG'S DEBRIS AND DUST ARE ON THE HOUSING OF BOTH TAIL LAMPS. (RIGHT AND LEFT) THE DEALERSHIP SERVICE SAID THE ISSUE CANNOT BE COVERED BY WARRANTY BECAUSE THE BUGS WOULD BE CONSIDERED AN OUTSIDE INFLUENCES. IN MY KNOWLEDGE, THE BUG INSIDE OF THE TAIL LAMP CANNOT BE CONSIDERED AN OUTSIDE INFLUENCES, SUCH AS WEATHER OR OUTDOOR INFLUENCES. EVEN WATER SHOULD NOT BE INTRUDED ON THE LAMP. THIS IS OBVIOUSLY CONSIDERED AS DEFECTIVE PART OR IMPROPER TAILLIGHT ASSEMBLY WHICH IS NOT SEALED UP TIGHTEN ENOUGH. IT SHOULD BE COVERED BY WARRANTY AS LONG AS THE WARRANTY STILL EXISTS.