NHTSA Complaint #11338118 — 2017 FORD ESCAPE

THE CHECK ENGINE LIGHT CAME ON IN OUR 2017 FORD ESCAPE WITH 76,000 MILES ON IT WHILE DRIVING ON OUR CITY STREETS. WE PROMPTLY TOOK IT INTO OUR LOCAL FORD DEALERSHIP TO HAVE LOOKED AT. THEY THEN INFORMED US IT NEEDED A NEW ENGINE BECAUSE OF COOLANT LEAKING. THEY SAID THIS HAS BEEN A KNOWN PROBLEM WITH CERTAIN FORD ENGINES AND WAS RECALLED IN DIFFERENT YEARS BUT NOT THE 2017. I WAS TOLD TO CALL FORD AND EXPLAIN THE SITUATION, WHICH I DID, ONLY TO BE BRUSHED OFF AND TOLD THERE IS NOTHING THEY ARE GOING TO DO ABOUT IT. THE MECHANIC SAID IF WE WERE TO KEEP DRIVING IT THE ENGINE WOULD EVENTUALLY JUST DIE WHILE DRIVING OR POSSIBLY EVEN CATCH FIRE. I BELIEVE FORD HAS A DUTY TO RECALL THE ENGINE IN THESE OTHER YEAR CARS BECAUSE IT IS THE SAME ISSUE THAT WAS RECALLED IN THE EARLIER YEAR CARS. THEY ARE KNOWINGLY PUTTING PEOPLE IN UNSAFE VEHICLES.