NHTSA Complaint #11337298 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11337298
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	March 3, 2020
Date Filed	July 3, 2020
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

MAIN CONTROL SCREEN (MCU1) WENT BLACK, DISABLING ACCESS TO MOST CONTROLS INCLUDING DEFROSTER. HAD REPAIR DONE (OUT OF WARRANTY) AT A COST OF $1800. PROBLEM IS POORLY DESIGNED ELECTRONICS CAUSING FAILURE OF MEMORY CHIP IN UNIT BECAUSE OF TOO MANY READ/WRITE CYCLES. MY UNDERSTANDING IS THOUSANDS OF 2014-2016 CARS HAVE SUFFERED THIS PROBLEM IN THE LAST YEAR.

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