NHTSA Complaint #11331986 — 2016 KIA SPORTAGE

THE PROBLEM STARTED A COUPLE OF MONTHS AFTER PURCHASING MY CAR, EVERYTIME WE WOULD GO GET A OIL CHANGE THE SERVICE FACILITY WOULD TELL US THAT OUR OIL WAS LOW AND WE DIDN'T SEE HOW WHEN WE WOULD HA E IT CHANGED REGULARLY SO WE WAS LOOSING OIL AND DIDN'T KNOW WHERE BACK IT WAS LEAKING ON THE GROUND AND IT WASN'T VISIBLE WHEN YOU WOULD LOOK UNDER THE HOOD SHE WE TOOK IT TO KIA AND THEY STATED THAT THEY DIDN'T SEE ANYTHING WRONG, IF THE PROBLEM CONTINUE TO BRING IT BACK AND THEY WOULD DO A DIAGNOSTIC ON THE VEHICLE TO GET TO THE PROBLEM SO I CALLED KIA CORPORATE OFFICE THEY TOLD BE THAT THEY WOULD WRITE OUT A INCIDENT REPORT AND TAKE IT TO KIA I INFORMED THEM THAT I DID THAT AND CORPORATE BASICALLY SAID TO FOLLOW THE SHOP RECOMMENDATIONS CAUSE MY VEHICLE DIDN'T HAVE A ACTIVE RECALL ON IT SO I REACHED OUT TO NHTSA TO REPORT THE ISSUES I HAVE HAD AND TO ALSO LET SOMEONE ELSE NO I HAVE HAD ISSUES THE VEHICLE WAS HAVING AND NOT EVEN A MONTH LATER THE CAR STARTED JERKING AND BROUGHT IT BACK TO KIA AND THEN AGAIN SAID THAT IT WASN'T NOTHING THEY CAN DO IT WASN'T A RECALL ON THE VEHICLE SO LAST WEEK I WAS DRIVING THE VEHICLE ON MY WAY TO WORK THE CAR STALLED AND COMPLETELY DIED IN THE MIDDLE OF THE HIGHWAY STOPPING TRAFFIC I HAD HELP SAFELY GET IT TO THE SIDE OF THE ROAD AND IT WOULDN'T CRANK SO I HAD TO HAVE IT TOWED HOME THEN CALLED KIA AND SPOKE TO A SERVICE AND THEY STATED THERE WAS A BULLETIN OUT FOR MY VEHICLE, I WAS TOLD IT WAS THE CAMSHAFT, TIMING AND SOMETHING TO DO WITH THE OIL CANISTER, I DON'T SEE WHY THE VEHICLE HAVEN'T BEEN RECALLED IF THEY KNOW THERE ARE ISSUES WITH THEM THIS IS A 2016 VEHICLE IT IS FAIRLY NEW AND IT HAS SO MAY ISSUES. *TR