NHTSA Complaint #11326501 — 2013 HARLEY-DAVIDSON FLHTK SERVICE BRAKES

Complaint Details

ODI Number	11326501
Vehicle	2013 HARLEY-DAVIDSON FLHTK
Component	SERVICE BRAKES
Date of Incident	May 3, 2020
Date Filed	May 29, 2020
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHTK. THE CONTACT STATED WHILE APPROACHING A TRAFFIC LIGHT AT 25 MPH, WHILE APPLYING THE FRONT AND REAR BRAKES, THE FRONT BRAKES FAILED TO ENGAGE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE MOTORCYCLE WAS TAKEN TO SOUTHSIDE HARLEY-DAVIDSON LOCATED AT 385 N WITCHDUCK RD, VIRGINIA BEACH, VA 23462, (757) 499-8964, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE AND FRONT BRAKE MASTER CYLINDER WAS REPLACED. THE MOTORCYCLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 13,000.*DT*JB

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