NHTSA Complaint #11325536 — 2017 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11325536
Vehicle	2017 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	May 15, 2020
Date Filed	May 22, 2020
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THIS IS IN REGARDS TO THE IDLE STOP "FEATURE" OF THE HONDA PILOT. WHEN THE VEHICLE COMES TO A FULL STOP, THE ENGINE CUTS OFF IN ORDER TO SAVE FUEL LIKE IT'S SUPPOSED TO. HOWEVER, WHEN IT IS TIME TO MOVE AGAIN, THE VEHICLE RANDOMLY STALLS CAUSING THE CAR TO COMPLETELY TURN OFF. THIS CAN BE POTENTIALLY FATAL AS THE BRAKES THEN DO NOT ENGAGE FULLY (CAR IS OFF) AND A MESSAGE APPEARS IN CONSOLE SAYING "TO START ENGINE: PRESS BRAKE AND PUSH (ENGINE ON)" . THIS IS MOST DEFINITELY A SAFETY ISSUE ESPECIALLY IF THIS HAPPENS IN THE MIDDLE OF TRAFFIC. HONDA SAYS IT IS NOT COVERED UNDER ANY WARRANTY. THIS BEHAVIOR IS RANDOM AND UNPREDICTABLE. *TR

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